General Manager - Mumbai, India - iimjobs

Description

Location: Mumbai (Head Office); hybrid model (office + remote working) determined from time to time as per team needs + organizational directive.

Occasional travel to organization's rural geographies of implementation i.e. presently Raigad & Nashik districts in MH state (field visits with donors & prospects, CSR & employee volunteers, due diligence & reviews, internal/external events etc.) + as we expand to new location

Reporting Line: To Supervisor (Sr. Manager / General Manager) - Fundraising (Partnerships CSR & Philanthropy); will work closely with Director FR & team, Heads of Depts. and CEO.

Responsibilities :

The role includes the following KRAs (key result areas):

A. Business Development + Sales Management

- Donor Acquisition & Funding Collaborations

- Generate leads & develop new B2B partnerships across sources + channels i.e. domestic & intn'l institutions (grant-making foundations/philanthropic trusts/CSR/multi- lateral agencies, incl. via platforms on RFPs & Grants.)

- Own function & process of lead generation, pitching, closures, and onboarding of funding collaborations (i.e. business development/sales
management)

- Continuously develop potential (new) donors/funding to new initiatives/innovative pilots/other programs

- Implement efficient systems to ensure partnerships meet full potential i.e. engagement, volunteering + funding opportunities round the year

- Effective management of program budgets & transparent reporting back to donors

- Establish sales management frameworks with regular reviews, solutions, incentive plans etc.

- Self-sustaining practices for retention of existing donors + growing grant/donation sizes

B. Relationship Management

- Maintain & grow these relationships year on year, multi-projects alongside + multi-year commitments

- Directly lead as account manager on several large collaborations; create & nurture lasting relationships

- Responsible for creation & maintenance of best- in-sector client relationship management (donor partners)

- Oversee & keep up to date on Plans (MoUs) i.e. program progress, utilization of funds, allocations and alignment of each donor partner on reallocations if needed with apt logical reasoning and analysis

- Effective spokesperson between the Foundation and each donor partner

C. Team Management

- Groom junior resources in the team; buddy new joiners

- Manage and balance external & internal priorities

- Ownership of career frameworks, reviews & growth of each individual as per skill & will and fitment with org needs

- Provide all feasible support as required, as per experience

- Ensure adequate manpower, fund allocation & accuracy, technology enablement are in place for supporting teams

D. Grant / Funds Management

- Key role in funding allocations; financial + programmatic decisions & reporting on grants

- Understand & analyse costs/budgets; question program spends proposed

- Custodian of data & analytics on progress; monitoring of program(s)

- Organize project reviews at regular intervals + monitor progress

- Ensure prompt & apt. acknowledgment of all grant income and that all related info is accurate, up to date + well organized

E. Internal Stakeholder Management

- Work with the FR Head + internal teams - Program / Geography Heads & teams, Finance,

- Monitoring & Evaluation (Reporting, Social Audits & Surveys) to ensure effective donor pitches & communication

- Work with implementation teams on budgets and costing structure changes for donors

- Support Communications team with information + external comms requirements for social media posts, donor-specific campaigns, donor events etc.

- Develop effective channel for internal + external comms, milestones achieved, success stories etc.

F. Knowledge Mgt. & Process Improvement

- Maintain & update trackers for funding and records for MOUs, Proposals and databases

- Timely reporting to donors: accurate & transparent with positive narrative of impact.

- Find ways to meaningfully present & communicate results/ outcomes in a positive way

Ability to understand and analyse costs / budgets and question program spends proposed for funding

Experience and Qualifications :

Prefer candidates who possess the following:

- Total work experience: Graduates (preferred commerce / math / economics stream) / Post- graduates (PGs preferred in management field).

- Exposure to the social sector / directly in an NGO (preferred).

- For General Manager:18+ years for grad. / 15+ years for PG; incl. 5+ years in social sector (pref.)

- Solid networking skills & relationship orientation

- Experience in developing connections with potential major donors and supporters

- Program or Donor Management experience in the social development space (Corporate

- Foundations/NGOs/Social Implementation Partners) OR - B2B corporate experience in hospitality/media/ BFSI / KPO in a BD /sales / relationship mgt. role

- Ability to drive complex projects in a timely manner

- Prefer experience of working on grant management and/or securing funding for charitable or NGO activities from a variety of funding streams (preferred)

- Skilled in data analytics and consulting

- Good command of MS Office apps; basic number crunching

- Data & Financial analytics; good research skills

- Entrepreneurial with high-energy levels + passion to succeed

- Excellent comms & interpersonal skills; good writing skills

- Impeccable integrity, high personal ethics

- Prefer awareness + engagement on diverse sectoral issues, especially in rural dev. eg. livelihoods, environ, education etc.

Personal Qualities:

In all aspects of this role the following are essential:

- Interest in social dev. and engaging people on ideas

- High energy, positive person with passion to make a difference in lives

- Solid motivation; ability to work independently on agreed goals & targets

- Able to work under pressure, meeting key project & reporting deadlines

- Solution-oriented, solid planning, time management + organizational abilities

- Adaptable, flexible to changing situations + needs of the org

- Ability to work effectively as part of a small close-knit team

- Actively take part & show ownership of the overall project/program/activities of the organization from time to time

- Committed to good work ethics, professional approach & confidentiality

Industry - Non-profit Organization Management; Civic & Social Organization

Employment Type - Full-time

Salary - Decided based on the candidate's education and work experience. We also provide benefits such as PF, Gratuity, Medical Insurance etc.

Job Functions - B2B, Strategy/Planning, Research & Analytics, Communications, Relationship Management, Customer Service, Donor Management