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Bengaluru

    Branch Sales Manager - Bengaluru, India - 2coms

    2coms
    2coms Bengaluru, India

    3 days ago

    2coms background
    Description
    Job Description

    JOB ROLE:
    Profitability Management - Maintaining & optimizing profitability for the branch
    Target setting & management – Monitoring branch targets in numbers & volumes
    Portfolio quality management - through superior underwriting, working closely with collections
    Cost management – managing all branch operating costs including cost of acquisition, operations etc.
    People management – Motivating team, handling HR & administration function of the branch
    Customer experience management - Ensuring superior customer experience and handling customer
    service in terms of collections, pre closures & service issues


    KEY RESPONSIBILITIES:
    Business
    Achieve contributed value targets set for the branch
    Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales
    targets while controlling delinquencies and frauds
    Provide superior customer experience
    Manage TAT's on credit & processing
    Minimize pre & post disbursal discrepancies
    Monitoring Performance
    Monitoring Branch performance in terms of key drivers i.e.
    Contributed Value....Volumes / Profitability / Expenses / Losses
    Employee Retention
    Employee Productivity
    Customer experience
    Monitor individual performance of each employee, continuously work to maximize productivity
    People Management
    Motivate and develop branch team
    Drive branch team to excel.
    Manage and mentor the team and keep attrition of branch staff low
    Conduct regular meeting with branch staff
    Provide open and honest feedback and ask for feedback.

    RequirementsRequirements

    SKILLS /


    COMPETENCIES REQUIRED:
    7-8 Years experience, with at least 4 years in Retail Assets
    Ability to plan & execute
    Strong inter-personal skills and leadership ability,
    Ability to create professional work culture that encourages enthusiasm and team spirit
    Understanding of credit risks & operational risks.
    Ability to manage and implement change by taking complete ownership

    Requirements
    Requirements SKILLS /


    COMPETENCIES REQUIRED:

    7-8 Years experience, with at least 4 years in Retail Assets Ability to plan & execute Strong inter-personal skills and leadership ability, Ability to create professional work culture that encourages enthusiasm and team spirit Understanding of credit risks & operational risks.

    Ability to manage and implement change by taking complete ownership
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