- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors to effectively liaise with the stakeholders of the region
- Graduate from any field
- Versant 6 Certified
- Fresher and Experienced both can apply
- Join a market leader within IT Services
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
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Customer Success Associate
Found in: Talent IN C2 - 13 hours ago
VLead Gurugram, India Full timeJD- Customer Success Associate · Department: Operations · Designation: Customer Success Associates · Campaign Type: International (AU Process) · Location: Gurgaon · What will you be doing? · The candidate will be responsible to handle the queries raised by the AU customers. · Ski ...
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Customer Success Associate
Found in: Talent IN C2 - 13 hours ago
Inventionyard Gurugram, India Full timeInventionyard · Customer Success Associates (Voice Process) · Company: Flipkart · Campaign Type: Domestic · Total Number of Openings: 100+ · Mode of Work: Work from Office · Location: Gurgaon · Skills Required: · Decent Communication skills required in English · The candidate sho ...
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Customer Success Associate
Found in: Talent IN C2 - 5 days ago
VCOSMOS Gurugram, India Full timeWelcome to VCosmos We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions ...
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Customer Success Associate
Found in: Talent IN C2 - 5 days ago
Snaphunt Gurugram, India Full timeThe Offer · Work in a company with a solid track record of performance · Work alongside & learn from best in class talent · Flexible working options · The Job · You will be responsible for : · Building strong client relationships by providing customers with ongoing support and ...
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Customer Success Associates
Found in: Talent IN C2 - 5 days ago
Snaphunt Gurugram, India Full timeThe Offer · Join a market leader within IT Services · A role that offers a breadth of learning opportunities · Attractive Salary & Benefits · The Job · You will be responsible for : · Handling inbound calls and emails in a professional manner. · Resolving customer inquiries and ...
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Associate/Senior Associate, Member Success
Found in: Talent IN C2 - 4 days ago
GLG Gurugram, IndiaGLG is seeking candidates for a Member Solutions (Associate/Senior Associate) position in Gurgaon. · Member Solutions are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, a ...
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Associate/Senior Associate, Member Success
Found in: Talent IN C2 - 4 days ago
GLG Gurugram, IndiaGLG is seeking candidates for a Member Solutions (Associate/Senior Associate) position in Gurgaon. · Member Solutions are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, a ...
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Associate Customer Success Manager
Found in: Talent IN C2 - 5 days ago
MongoDB Gurugram, IndiaThis role is on our Customer Onboarding team which lives in the Product Led Customer Success Organisation. Our mission is to deliver a world class onboarding experience by encouraging best practices, accelerating time to value and ensuring an optimal start for new customers. · I ...
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Customer Success Associate
Found in: Talent IN 2A C2 - 2 days ago
snooplay Noida, IndiaAbout snooplay: · snooplay is a tech-enabled vertical, online marketplace for toys & games. With 600+ sellers listed on the platform selling products, snooplay makes it easier for parents to discover toys for their children. Trusted by 1lac+ parents across India, snooplay is on a ...
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Research Analyst Mutual Funds
Found in: Talent IN 2A C2 - 4 days ago
Bellwether Associates Gurugram, IndiaCompany Description · BellWether Associates is a wealth management firm that offers a complete range of financial products and services to clients. The company takes a client-centric approach and provides customized financial solutions to meet the unique needs of each client. The ...
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Remote Business Development Manager
Found in: Talent IN 2A C2 - 5 days ago
OYO Gurugram, IndiaJob Description - RBDM US · Note - The is required to work in US shift (6pm to 3am IST) · Looking for candidate with Spanish speaking only · On-board Hotels & get them associated with OYO. · Cross-functional approach through coordination with multiple teams in inter and Intra geo ...
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Business Development Executive
Found in: Talent IN 2A C2 - 1 day ago
PlanetSpark Gurugram, IndiaMission Statement for the Role: Drive revenue growth by achieving weekly targets through consultative inside sales techniques, focusing on high-intent nurtured leads without cold-calling. · Roles & Responsibilities: The Business Development Consultant engages with parents or adul ...
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Senior Associate, Web Analytics
Found in: Talent IN 2A C2 - 1 day ago
Cvent Gurugram, IndiaAbout Cvent India: · Cvent India is a leading hub for innovative event management technology, dedicated to providing cutting-edge solutions for event planners and organizations worldwide. As part of our dynamic and collaborative Marketing team, we are seeking a skilled Senior ass ...
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Programmatic-Manager
Found in: Talent IN 2A C2 - 15 hours ago
Annalect India Gurugram, IndiaWe are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive ...
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Manager - President's / MDs Office
Found in: Talent IN 2A C2 - 4 days ago
Consult SP Gurugram, IndiaManager - PRESIDENT's/MD's office ( Tech, Data, Operations & Coordination) · The role requires 20 to 30% secretarial Support and 70 to 80% Business support including Data Analysis supporting key initiatives and projects · The candidate must be a detail/task/project-oriented perso ...
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Operations Associate
Found in: Talent IN 2A C2 - 1 day ago
Klarity Health Gurugram, IndiaAbout the Role: · As an Operations Associate , you will play a crucial role in creating and managing channel listings for healthcare providers across various platforms. You will be responsible for analyzing the performance of provider profiles, identifying successful strategies, ...
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Sales Manager
Found in: Talent IN 2A C2 - 4 days ago
Concentrix Gurugram, IndiaJoin Our Team as a Sales Manager · Are you ready to take the lead in driving sales success? We're looking for a dynamic Sales Manager to join our team at Concentrix. If you're passionate about building and managing high-performing teams, driving revenue growth, and making a mean ...
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Senior Associate
Found in: Talent IN 2A C2 - 4 days ago
Paritas Recruitment Gurugram, IndiaSenior Research Associate - Power Markets - Energy Experience Essential · Location: Gurugram, India · Hybrid Working Model · Competitive Market Rate · Paritas are partnered with a leading global Energy Research client who is expanding their growing business operations to the ...
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Process Trainer
Found in: Talent IN 2A C2 - 1 day ago
Alight Solutions Gurugram, India RegularOur story · At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." · Our Values: · Champion People – be empathetic and help create a plac ...
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Commercial Manager
Found in: Talent IN 2A C2 - 19 hours ago
CARS24 Gurugram, IndiaExperience: 7-8 years in Tech, product, marketing services purchases, and vendor management. · Responsibilities: · 1) Leadership and Team Management: · • Lead and mentor a team of buyers, fostering a collaborative and high-performance culture. · • Provide guidance, training, an ...
Customer Success Associates - Gurugram, India - Vcosmos
Description
"Welcome to VCosmos We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions
The Role
You will be responsible for :
Ideal Profile
What's on Offer?