Jobs
>
Gurgaon

    Customer Success Associate - Gurugram, India - VCOSMOS

    VCOSMOS
    VCOSMOS Gurugram, India

    Found in: Talent IN C2 - 4 days ago

    Default job background
    Full time
    Description

    Welcome to VCosmos We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Diving further, VCosmos is built at the vortex of rapidly growing cloud technology market and rising Gen-Z talent. In a nutshell, we extend Unified Communications as a Service (UCaaS), Call Center as a Service (CCaaS), Software as a Service (SaaS) including AI, WFA, RPA, etc., and Talent as a Service (TaaS) as key engagement constructs to enable our client's dynamic growth plans, keeping highest benchmarks of agility, performance, and optimized cost savings at its core. Our Mission Partner with Businesses of Future and help them create sustainable competitive advantage through our Techno-Human Solutions. Our Vision To be the torchbearer of "Future of work" in our industry by leveraging our core strengths of "Passion for People" & "Challenging the status Quo"

    The Role

    You will be responsible for :

    • Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
    • Partnering with the sales team to ensure that new customers are onboarded successfully.
    • Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
    • Ensuring a high level of customer renewals.
    • Building strong product expertise and providing training & ongoing support as required.
    • Providing feedback and advocacy on customer pain-points to internal teams.

    Ideal Profile

    • You have at least 1 year experience within a Customer Success role, ideally within the IT Services industry.
    • You possess excellent interpersonal as well as written and verbal communication skills.
    • You are a strong networker & relationship builder
    • You possess strong analytical skills and are comfortable dealing with numerical data
    • You are a strong mentor and coach who can build high performing teams

    What's on Offer?

    • Work in a company with a solid track record of performance
    • Work alongside & learn from best in class talent
    • Flexible working options
  • Snaphunt

    Customer Success Associate

    Found in: Talent IN C2 - 4 days ago

    Snaphunt Gurugram, India Full time

    The Offer · Work in a company with a solid track record of performance · Work alongside & learn from best in class talent · Flexible working options · The Job · You will be responsible for : · Building strong client relationships by providing customers with ongoing support and ...

  • Vcosmos

    Customer Success Associates

    Found in: Talent IN C2 - 4 days ago

    Vcosmos Gurugram, India Full time

    "Welcome to VCosmos We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end custom ...

  • Snaphunt

    Customer Success Associates

    Found in: Talent IN C2 - 4 days ago

    Snaphunt Gurugram, India Full time

    The Offer · Join a market leader within IT Services · A role that offers a breadth of learning opportunities · Attractive Salary & Benefits · The Job · You will be responsible for : · Handling inbound calls and emails in a professional manner. · Resolving customer inquiries and ...

  • GLG

    Associate/Senior Associate, Member Success

    Found in: Talent IN C2 - 3 days ago

    GLG Gurugram, India

    GLG is seeking candidates for a Member Solutions (Associate/Senior Associate) position in Gurgaon. · Member Solutions are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, a ...

  • GLG

    Associate/Senior Associate, Member Success

    Found in: Talent IN C2 - 3 days ago

    GLG Gurugram, India

    GLG is seeking candidates for a Member Solutions (Associate/Senior Associate) position in Gurgaon. · Member Solutions are responsible for delivering exceptional customer support for and managing relationships with GLG's Network Members, which include former C-suite executives, a ...

  • MongoDB

    Associate Customer Success Manager

    Found in: Talent IN C2 - 4 days ago

    MongoDB Gurugram, India

    This role is on our Customer Onboarding team which lives in the Product Led Customer Success Organisation. Our mission is to deliver a world class onboarding experience by encouraging best practices, accelerating time to value and ensuring an optimal start for new customers. · I ...

  • snooplay

    Customer Success Associate

    Found in: Talent IN 2A C2 - 1 day ago

    snooplay Noida, India

    About snooplay: · snooplay is a tech-enabled vertical, online marketplace for toys & games. With 600+ sellers listed on the platform selling products, snooplay makes it easier for parents to discover toys for their children. Trusted by 1lac+ parents across India, snooplay is on a ...

  • Bellwether Associates

    Research Analyst Mutual Funds

    Found in: Talent IN 2A C2 - 2 days ago

    Bellwether Associates Gurugram, India

    Company Description · BellWether Associates is a wealth management firm that offers a complete range of financial products and services to clients. The company takes a client-centric approach and provides customized financial solutions to meet the unique needs of each client. The ...

  • Novus Hi-Tech

    Project Manager

    Found in: Talent IN 2A C2 - 6 days ago

    Novus Hi-Tech Gurugram, India

    I. Hiring specifications · Job Purpose:The role will be responsible to successfully manage projects from application development (pre-sales) through post-installation support for defence robots department. · Role Expectations: · project planning and execution from beginning to e ...

  • OYO

    Remote Business Development Manager

    Found in: Talent IN 2A C2 - 3 days ago

    OYO Gurugram, India

    Job Description - RBDM US · Note - The is required to work in US shift (6pm to 3am IST) · Looking for candidate with Spanish speaking only · On-board Hotels & get them associated with OYO. · Cross-functional approach through coordination with multiple teams in inter and Intra geo ...

  • Cvent

    Senior Associate, Web Analytics

    Found in: Talent IN 2A C2 - 3 hours ago

    Cvent Gurugram, India

    About Cvent India: · Cvent India is a leading hub for innovative event management technology, dedicated to providing cutting-edge solutions for event planners and organizations worldwide. As part of our dynamic and collaborative Marketing team, we are seeking a skilled Senior ass ...

  • PR Pundit Havas Red

    Social Media Associate

    Found in: Talent IN 2A C2 - 4 days ago

    PR Pundit Havas Red Gurugram, India

    PR Pundit Havas Red is looking for an experienced Social Media Associate with knowledge and enthusiasm to work for our client partners across corporate sector for our Gurgaon office (hybrid). · Requisites: · Candidates with 6 months to 1 year of work experience in planning and im ...

  • Consult SP

    Manager - President's / MDs Office

    Found in: Talent IN 2A C2 - 3 days ago

    Consult SP Gurugram, India

    Manager - PRESIDENT's/MD's office ( Tech, Data, Operations & Coordination) · The role requires 20 to 30% secretarial Support and 70 to 80% Business support including Data Analysis supporting key initiatives and projects · The candidate must be a detail/task/project-oriented perso ...

  • UnitedLex

    Senior Associate- Client Services

    Found in: Talent IN 2A C2 - 5 days ago

    UnitedLex Gurugram, India

    About Us · UnitedLex India Private Limited (formerly known as iRunway India Private Limited) is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovatio ...

  • Klarity Health

    Operations Associate

    Found in: Talent IN 2A C2 - 3 days ago

    Klarity Health Gurugram, India

    About the Role: · As an Operations Associate , you will play a crucial role in creating and managing channel listings for healthcare providers across various platforms. You will be responsible for analyzing the performance of provider profiles, identifying successful strategies, ...

  • PR Pundit Havas Red

    Social Media Associate

    Found in: Appcast Linkedin IN C2 - 4 days ago

    PR Pundit Havas Red Gurugram, India

    PR Pundit Havas Red is looking for an experienced Social Media Associate with knowledge and enthusiasm to work for our client partners across corporate sector for our Gurgaon office (hybrid). · Requisites: · Candidates with 6 months to 1 year of work experience in planning and im ...

  • Concentrix

    Sales Manager

    Found in: Talent IN 2A C2 - 3 days ago

    Concentrix Gurugram, India

    Join Our Team as a Sales Manager · Are you ready to take the lead in driving sales success? We're looking for a dynamic Sales Manager to join our team at Concentrix. If you're passionate about building and managing high-performing teams, driving revenue growth, and making a mean ...

  • Paritas Recruitment

    Senior Associate

    Found in: Talent IN 2A C2 - 2 days ago

    Paritas Recruitment Gurugram, India

    Senior Research Associate - Power Markets - Energy Experience Essential · Location: Gurugram, India · Hybrid Working Model · Competitive Market Rate · Paritas are partnered with a leading global Energy Research client who is expanding their growing business operations to the ...

  • ib vogt GmbH

    Regulatory Affairs Executive

    Found in: Talent IN 2A C2 - 3 days ago

    ib vogt GmbH Gurugram, India

    The new sustainability: want to join a renewable energy pioneer? Our mission is to advance large-scale photovoltaics to meet the growing global demand for clean electricity. Come be a part of our success story · Regulatory Affairs – (Executive) (m / f / d) · Full-time employee, G ...

  • eSEO Solutions : Digital Marketing Agency

    Team Lead

    Found in: Talent IN 2A C2 - 2 days ago

    eSEO Solutions : Digital Marketing Agency Gurugram, India

    Must have excellent Communication Skill. · Location: Gurugram ( Work from Office) || 5.5 Days Working · Interview Mode: FACE TO FACE INTERVIEW. · Salary upto 8 LPA · Experience - Minimum 5 Years · Job Description of SEO Team Lead · Developing detailed project plan and monitor pro ...