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    Client Relationship Manager - Surat, India - Cambay Foodservice Packaging

    Cambay Foodservice Packaging
    Cambay Foodservice Packaging Surat, India

    Found in: Talent IN 2A C2 - 3 days ago

    Default job background
    Transportation / Logistics
    Description
    Company Description

    Cambay Foodservice Packaging is the largest Star Export House of disposable paper products from India. With two manufacturing units spanning 25,000 square meters and state-of-the-art machinery, we offer a wide range of over 250 SKUs, including paper cups, pizza boxes, burger boxes, cake boxes, soup and salad bowls, and more. Our focus is on providing the best quality customized products to our expanding international clientele base and business partners. We are accredited with BRC, FSC, and TUV certificates for our sustainable, compostable, and eco-friendly foodservice packaging solutions.

    Role Description

    This is a full-time on-site role for a Customer Service Manager located in Surat. The Customer Service Manager will be responsible for ensuring customer satisfaction, managing customer support activities, and analyzing customer needs. The role also requires strong communication skills and the ability to provide efficient and effective solutions to customer issues.

    Qualifications
    • Customer Service Management, Customer Support, and Customer Satisfaction skills
    • Strong analytical skills and attention to detail
    • Excellent communication and interpersonal skills
    • Ability to handle and resolve customer complaints
    • Experience using customer relationship management (CRM) software
    • Previous experience in a similar role
    • Knowledge of the foodservice packaging industry is a plus
    • Bachelor's degree in Business Administration or related field
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