- Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer's industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.
- Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions.
- Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.
- Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
- Identify and submit delivery leads for new opportunities and contract renewals.
- Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution.
- Establish and maintain a delivery governance model with the customer at the management and executive levels.
- Perform scope and risk management.
- Contribute to initiatives for Oracle delivery organizational process improvement and tool development.
- Conduct periodic Service Account Planning and Account Reviews.
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Account Manager
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MyOperator New Delhi, IndiaAbout the job: · Role Overview: · - The Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. · - The ideal candidate will have 4-6 years of industry experience in SAAS or related industries, with a proven track recor ...
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account manager
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Naks & Associates Delhi, India Full timeAccounts Manager at Law FirmNaks & Associates is Indias distinguished full-service Law firm having Pan India presence that radiates excellence across the legal spectrum. We operate with firm commitment to deliver top notch services with strong focus on Corporate & Commercial Liti ...
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iimjobs Delhi, India Full timeProfile: · IT Sales who will work as Account Managers (they will have their resp accounts which they will be handling/managing through the entire sales cycle) with their dedicated Accounts · - Selling the above highlighted solutions (also listed as bullets in Co. Description) to ...
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Found in: Talent IN C2 - 3 hours ago
Drop Zero Digital New Delhi, India Full timeWho are we? · At Drop Zero Digital, we're not just building an agency but we're crafting a haven for the ambitious and the innovative. · What we're looking for: Account Manager · As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role i ...
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Tapcrunch New Delhi, India Full timeCompany Overview · Tapcrunch is an Ad tech company that utilizes data-driven algorithms to help brands with user acquisition efforts. Tapcrunch is dedicated to enhancing user engagement through various touchpoints on mobile devices. For more info visit - · Job Overview · This rol ...
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Found in: Appcast Linkedin IN C2 - 6 days ago
Netweb Technologies India Ltd. New Delhi, IndiaAs an Enterprise Account Manager at Netweb Technologies India Ltd., you will play a pivotal role in driving profitable growth by executing strategic sales initiatives. This is a mid-senior management role and your primary focus will be on prospecting and securing new accounts wit ...
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Anagram Media Labs New Delhi, IndiaJob Title: Key Account Manager · Location: Okhla Phase 1 · Years of Experience: 2-4 years · Job Type: Full-Time, Onsite · Job Description: · We are seeking a dynamic and experienced Key Account Manager to join our team. The Key Account Manager will be responsible for building and ...
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CSM Technologies Delhi, IndiaCSM Technologies is looking for qualified candidates having relevant experience in IT Sales. The selected candidate will manage the entire sales in the respective territories, achieve the weekly/monthly/annual sales targets, generate revenue growth and build new business relation ...
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Young Hats New Delhi, IndiaHey there We're Young Hats, the creative advertising agency We specialize in creating mind-blowing campaigns for some of the biggest brands out there, like Zomato, Blinkit, Narayana Health, Reliance Retail, Manipal Group, Swiggy, Zepto, LeverageEdu, Oxfam India, and many more. · ...
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Edfora New Delhi, IndiaAbout Us · Edfora is an EdTech startup promoted by the founder of the FIITJEE Group. Edfora stands for "Education for All" and pledges to make education inclusive and accessible leveraging the power of technology. Edfora respects high order thinkers and achievers. We have been ab ...
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Key Account Manager
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Dadu Medical Centre Delhi Division, IndiaJob Description · Job Purpose · The Account Manager is responsible for the overall growth of the account and managing all stakeholders associated with the account internally as well as externally · Job Description · Client Relationship Management: Penetrating the given account & ...
Technical Account Manager - New Delhi, India - Oracle
Description
The Advanced Customer Services (ACS) is a unit within the Oracle's Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. ACS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. ACS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. ACS covers the majority of large scale Oracle customers.
The ideal candidate is the one who has Service Delivery experience for large Professional Services Contract and is a Subject Matter Expert in Oracle Middleware suite of products (Weblogic, J2EE, OHS, etc). He/She should guide the team in meeting contractual deliverables and act as a Point of Contact to understand customer business challenges and provide solution with Products and services. Act as a Technical Lead for the Middleware practise. This is an onsite role at customer site in New Delhi. The TAM is also responsible for the givernance of deliverables are responsible for maximize to the customer deliverables overcome manage.
Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.
Responsibilities displayed in the job posting: