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    Customer Development Manager - Bengaluru, India - Infihire

    Infihire
    Infihire Bengaluru, India

    13 hours ago

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    Description
    Job description:
    Solutioning
    • Probeclient s business needs opportunity and objectives by conductingdiscovery meetings with CMO s Digital Product managers and C levelexecutives.
    • Understand context and create asolution framework leveraging google GMP ecosystem and C4Mframework that acts as a building block to address client tacticaland strategic problems.
    • Identify the knowledgegap and create a workshop framework. Deliver workshops on GMP toolssuch as GA360 Firebase Lookerstudio and internally built datasciencesolutions.

    Responsibility1 : Influence Target audience and build Opportunitypipeline
    • Training/workshopsas possible within the concerned region to establish ourinfluence(authority) in the eyes of potentialclients.
    • Identify target customer and reachoutto them using appropriate channels
    • Setting upand facilitate meeting with theprospects
    • Engage prospects and segment it toappropriate opportunity list
    • Createopportunities for Audit or aproject.

    Responsibility2 : Opportunity andcontract
    • Responsibleto manage new customer acquisition independently
    • Follow the customer acquisition cycle fromqualified lead to contract
    • Probe client sbusiness needs opportunity and objectives by conducting discoverymeetings with CMO s Digital Product managers and C levelexecutives.
    • You will lead and become a point ofcontact between internal delivery teams and theprospect.
    • Conducting educationalworkshops
    • Prepare proposal/Quote and liaisonwith legal teams to ensure smooth empanelment and approval of thecontract
    Responsibility3 : Building Deep Relationship & Valuecreation
    • Nurture growand own the existing portfolio relationships so that eventually itleads to deepening of relationship and renewal of existingcontract
    • Maintain a healthy relationship withthe business and Finance POC and influence them to clear overduepayments.
    Responsibility4 : Data management &reporting
    • Ensuresales processes are followed and actively contribute to theimprovement of sales process
    • Collect feedbackand reviews from existing customers
    • You willensure just in time data management using deployed lead managementtools. Ensuring client and prospect data on the software tools isup to date. This will include opportunity stage prospect listcontracts and invoices.
    • Prepare monthly reportand timely share it with your linemanager

    RequiredQualifications:
    Bachelors degree in Computer Science Information Technology orrelated field. Proven experience as a Salesprofessional/marketer/Consultant with a minimum of 25 years ofexperience Strong understanding of cloudtechnologies including IaaS PaaS and SaaS..Excellent communication and interpersonal skills with the abilityto build strong client relationships. Stronganalytical and problemsolving skills with the ability to identifyand resolve issues in a timely and effectivemanner. Ability to work independently aswell as collaboratively in a teamenvironment.

    smb sales,itsales,saas

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